Emily's Maids Blog

Emily's Maids House Cleaning Tips and Company News


Welcoming Dial A Maid to the Emily’s Family

July 7, 2014 by admin

This letter from Julie, the previous owner of Dial-A-Maid. On July 1st Emily’s Maids took on Dial a Maid to continue their tradition of good service at a great price. It has been a pleasure knowing Julie over the years. She is one of the most caring, pleasant people you will ever know! Thank you for your kind words and we wish the best for you and yours.  

I am very excited to introduce Greg and his team at Emily Personnel Service to you. Due to the possibility of relocation for my husband’s work, we decided to begin marketing the business to sell; we felt that while we may be able to run Dial-A-Maid from a different city, that it would be better run by someone close by to the customers that we care for. I was both happy and relieved whenever Greg contacted me and said that he was interested in taking on the Dial-A-Maid customers and staff into his existing business! I have known Greg over the years that I have owned Dial-A-Maid; we have helped each other out on more than one occasion when the other is over booked, and I was always confident when referring a new lead to him that I did not have the availability to service that they would be well taken care of by Greg and his staff.

My husband Ryan and I purchased Dial-A-Maid from the previous owner, Kristy Bean, in June of 2008. Kristy actually began the company by doing the cleaning herself, about three or four years before we purchased the business from her. She had a background in web design, but had a desire to be self-employed. So she created her own website, hired someone to create the very cute logo that we still use, and began cleaning! As her customer base grew, she hired someone to help her clean the customers’ homes, and then eventually she hired another lady to take her place cleaning, so she could devote more time to customer service and growing the business. Kristy got married in the spring of 2008, and her husband owned a landscaping business at the time. He was spending most of his time out in the field, and had a great need for someone to run the office end of things. They decided to sell Dial-A-Maid and just focus their efforts on his landscaping business. So Kristy posted an ad on Craigslist advertising the business for sale. My husband Ryan called me from work one day, very excited about this ad he had seen for a business for sale on Craigslist and asked me to check it out. Fortunately we were the first ones to call!

I worked in the fashion industry before my children were born, so Dial-A-Maid was very different from my previous work experience. But I had always worked for small companies in the fashion industry, so I have enjoyed being a hands on owner (I’ve been my own office staff the whole time!) so that I could work closely with the customers and employees. Whenever my husband first called me and asked me to check out the ad, he suggested that maybe it would be something that I would enjoy doing and still be able to be home with our son. He was two and our only child at the time, now he is eight and our daughter is five (Perhaps you’ve heard them in the background from time to time while on the phone with me, or maybe you’ve just heard the Sponge Bob Squarepants theme song). It has definitely been a learning experience, in taking on being business owners for the first time for my husband and I, in taking on a very different career for me, and in taking my children along for the ride since so much of their early years have been involved with Dial-A-Maid (I hope that they have learned some things along the way as well!).

I cannot tell you how much I have enjoyed working with each of you, and how much I appreciate your loyalty and support over these last six years; you have been a blessing to my family, as well as to the employees families. Thank you, thank you, thank you again for your business; I hope that you will enjoy getting to know and working with Greg and the Emily Maids team!

Why Cleaning Companies Go Out Of Business.

June 24, 2014 by admin

Going Out Of Business
When starting out some of the best advice I had received was from Sally Schopmeyer at Maintenance Inc: Make sure your pricing appropriately because you are here to make a profit. Sure, seems reasonable enough. Though when running a house cleaning service one of your main concerns is getting and keeping customers. Some business owners see ultra-low pricing as the way and soon find themselves in a precarious predicament.

Over the past few years I’ve been approached by five cleaning services seeking a buyer. After reviewing the financials, a theme appeared: Their pricing was too low making none profitable. Three were un-buyable, price was simply too low. I could save two of them because, though not profitable, only a slight increase in pricing was needed.

Increasing prices sucks. Every cleaning service owner I’ve known dreads it. And sometimes it’s necessary less you lose your business completely. So when raising pricing you need to show concrete data, you need to be 100% transparent.

For example, with the recent acquisition of Dial-A-Maid we mailed a welcome letter including the three previous years of tax statements. We owed the customers an explanation of why the price were increasing by showing Dial-A-Maid’s unprofitability. When people see the genuine, crucial necessity for raising rate, they can be VERY understanding. They understand a little help from them goes a looong way for the greater good of preserving employees’ livelihoods and providing top-notch customer service.

So price appropriately!

Not only do you need to cover your costs, you need to take care of your people. They are the MOST important asset to your cleaning company. With good pay and respect, you will retain the top performers. Yes, that’s obvious. Though without the cash flow you only attract the mediocre.

Warren Buffet once said “it’s far better to buy a wonderful company at a fair price than a fair company at a wonderful price”. Same with a house cleaning service, you get far more when paying a fair price. Better people. Better service. And peace of mind knowing the people that serve you today will be there tomorrow for you!

P.S. Again, kudos to Sally Schopmeyer who knows the cleaning industry; Maintenance Inc. is lucky to have her!


Tricky Travertine

March 5, 2014 by admin

Not all floors can be handled the same, the most important advice I have for this kind of floor is to know what you are doing! If you are hiring a cleaning service make sure to let them know you have this kind of flooring  and don’t hesistate to ask how they plan on cleaning it!

Here are our tips on how to care for  this floor

Dip a soft cloth in hot water, proceed to remove dirt , dust and residue buildup. Then use a microfiber cloth to dry excess water to prevent water spots and leaks from moisture in the stone.

Fill a bucket with hot water and add a natural soap or cleaning ceramic tiles and mix. Remember to follow the manufacturer’s instructions for how much to use (usually is 1 to 2 tablespoons per gallon of water). You can also use an aerosol cleaning natural stone , for which you simply spray the product directly on the travertine.

Finally , change the soapy water and rinse clean cold water a clean cloth. Immerse the cloth or cloth in water. Rub gently from top to bottom surface of travertine to remove soap scum . Remove all debris before cleaning to prevent the travertine from looking cloudy or opaque.

Dry the remaining water from the surface of travertine with a cloth or microfiber towel .


Never clean your travertine floors, walls or countertops with acidic products such as vinegar or ammonia or products containing chlorine. They can stain the stone surface and cause discoloration. Never use abrasive cleaners which can scratch the surface

CBS TV Voted Us Best House Cleaning in Dallas

February 28, 2014 by admin

Best House Cleaning in Dallas

Emily’s Personnel Service made CBS TV’s Best House Cleaning in Dallas. We are honored to receive this recognition from CBS. Here is what they said about us:

Emily’s Maids offers both housecleaning and carpet cleaning. In addition to basic services, it offers light cooking, pet sitting, running errands and more. Unique to this company is its blog that offers tips on cleaning as well as other related topics. Emily’s Maids boasts that its prices “mop the floor with the competition,” so call today.

Source: https://dfw.cbslocal.com/top-lists/best-house-cleaning-services-in-dfw/


Tricks to Simplify Your Housekeeping

July 24, 2013 by admin

Housekeeping; like returning to work on a Monday after a holiday weekend, is something we most likely do not want to do but know needs to be done. We all want and deserve the comfort of arriving to a clean home after a long day at the office, running errands, and taking care of the kids; but after our day is winding down how do we find the time to clean our homes properly? Today I will discuss ways to simplify your housekeeping and make it a more enjoyable and less daunting task.

I always recommend avoiding distractions as best as possible and listening to your favorite music while cleaning your home. You will need to set aside a block of time (Saturday morning, perhaps?) to do this. First, turn off the television, silence your cell phone for a bit, and hold-off checking those e-mails and focus on the task at hand. With constant distractions you will find yourself making excuses why you have no time to clean, and the issue will simply compound itself. Music, believe it or not, can make housekeeping an enjoyable process! Go ahead and blast your favorite songs on your home stereo or I-Pod and you will find yourself in a clean home sooner than you think!

Secondly, you need to come prepared to clean your home. There is nothing worse than starting the cleaning process than realizing you have no glass cleaner and having to go out and buy some. It throws off your whole cleaning “vibe” and provides you with another possible excuse not to complete the job. Before you start cleaning, you will want three things:

  1. A cleaning checklist broken down by room. Check off items as you go. You can make one yourself for your particular home, or a simple Internet search will provide you with many to choose from.
  2. Have a “cleaning caddy” handy so you can move from room to room with ease. There is nothing worse than having to manually lug cleaning materials between rooms (believe me on this one). They are inexpensive and can be purchased at any big box store.
  3. Have all needed cleaning supplies on hand before you start! As I mentioned earlier, Once you are in the cleaning mindset you don’t want to have to leave to pick up a needed item you forgot. Make a list of what you need before you start and make sure everything is there.

By all means have the family, roommates, or even the neighbors (hopefully they owe you a favor) help with the home cleaning process! Depending on the size of your home it may be nearly impossible to clean yourself, and you will want and need as much help as possible. Perhaps have the teenagers clean their own rooms and bathrooms and younger children pick-up items around the home in preparation of the cleaning. If you have roommates, divide the work evenly among yourselves to help save time. An all-hands-on-deck approach works great in both saving time and energy while cleaning your home.

Last, try to thoroughly clean your home on at least a monthly (and preferably bi-weekly) basis. It may sound obvious, but the longer you wait to clean the harder and more time-consuming it will become. If you can get in a routine of a bi-weekly cleaning not only will it save you time but your stress level will be greatly lowered knowing you do not need to conquer a behemoth task and simply need a maintenance cleaning. It should also be noted certain tasks (like cleaning the inside of your oven) will not need to be performed every cleaning and can be done every couple months or so on a as needed basis.

Hopefully with these tips in hand you are ready to tackle cleaning your house! While not a project many of us look forward to doing, it is essential for our health and well-being and cannot be ignored. Now get started with the process; after relaxing in your clean home you will be glad you did.
Amanda is a contributor to the weekly blog that College Girl Cleaning Service posts with great cleaning tips and insights into the house cleaning business.

Connect with Amanda on +Amanda Ridler

Windows – the Face of your Business

June 28, 2013 by admin

Some would say that the windows of your company premises are the face of your business. They are, after all, a large part of what people see as they approach your building. What do ‘dirty windows’ say about your company and how you like to do business? There is no doubt that first impressions count, if this rings true to you, you cannot afford to ignore the window cleaning issue.

Nothing is simple however; regular cleaning of the windows and surrounds is the easy bit but how to get a smear free shine? What about dirt resistance films and how do you manage health and safety when windows are on the 3rd floor or above?

It is now illegal to clean above heights of 60 feet with ladders. That means your window cleaner needs to provide a ladder less system to get the job done. Water fed pole systems are now growing in popularity and provide a very effective result from the ground. Distilled water is often used as it is known to absorb dirt and other particle residue and therefore leave a smear free result.

Powered access vehicles are another option as is employing roped operatives who will effectively abseil down the side of the building. Health and safety should remain a priority for all professional providers in this sector.

End users should check that the company they are using has a health and safety accreditation from a recognized industry body or association. You should ensure that the certification is current and that it covers the type of service that you intend to purchase.

Professional contractors will provide you with individual risk assessments; these assessments should identify any possible risk associated with your premises and provide detailed method statements as to how these risks will be managed.

Staff training is another critical issue, are all members of staff trained in this form of cleaning? Is this training certificated, will there by a site supervisor and how will you contact them?

It sounds serious and boring but the reality of a serious accident on your premises would be anything but boring! Even excluding the personnel associated with your chosen contractor you have a ‘duty of care’ to your employees and that includes protecting them from work going on around them.

In short, choose carefully. Don’t just rely on word of mouth to select your window cleaning contractor. Be safe and face the world clean and proud.

Bio – The face of your business was written by Karen James. Karen is a prolific writer and business owner who writes for Approved Cleaning Services in addition to many other market sectors.

How to Clean Major Appliances – Emily’s Big Guide

June 4, 2013 by admin

It’s been awhile! But we are back with a killer post to hit the ground running. Awesome Enterprises has given us the inside scoop on how to clean major appliances, extend their useful lives and save time along the way.

There are some daily things you should get into the habit of doing that will save you a lot of elbow grease later on. Let’s look at those first.

Daily Cleaning for Major Appliances

  • Wipe up spills while they are fresh.
  • Keep some wipes on hand in the kitchen to spot clean sticky finger prints and door handles.

If you keep up a good “clean as you go” policy you can do major cleaning less often. When it’s time to get your hands dirty we have tips for every major appliance in your kitchen!

How to Clean the Dishwasher

You can’t expect clean dishes to come out of a dirty dishwasher! Here’s how to keep your dishwasher as sparkling clean as your dishes:

  • You can use a baking soda paste on a damp rag to remove smudges and stains from both interior and exterior surfaces. If you have a tough stain choose a synthetic scrubber sponge, never steel wool.
  • A few tablespoons of lemon juice in the soap dispenser will do wonders for deodorizing and disinfecting. Better yet, use a powdered lemonade or other citrus beverage mix with no sugar added to really bring on the shine!
  • If you have tough odors that just won’t quit sprinkle a handful of baking soda in the bottom of the washer and leave it overnight. In the morning run the washer empty to rinse it out.

How to Clean The Microwave

Splattered sauce, popcorn smells and just plain grunge; microwaves can get funky fast. Here’s how to deal if your microwave is looking toxic…

  • It’s safe to use glass cleaner, a little diluted dish soap or baking soda to clean your microwave. Just never use oven cleaner (we had to say it) and don’t use steel wool or anything that can be really abrasive to the microwave’s surfaces.
  • Remove the glass tray for easier cleaning in the sink.
  • If you have old caked on food or tough stains, vinegar can be very helpful. Just put equal parts vinegar and water into a microwave safe dish and microwave that on high until it’s boiling. You’ll see the steam! Don’t open the door yet, let it sit for a minute or two with the steam inside. Then carefully remove the dish and wipe down the interior surfaces.
  • If you have burnt something in your microwave (popcorn is the classic culprit) amd you can’t seem to get rid of the smell put a bowl of vinegar in the microwave overnight (don’t turn it on!) Do this every night as needed until the smell disappears completely.

How to Clean the Oven

There are actually two separate procedures we have to talk about here, because the way you should clean your oven depends on whether you have a traditional oven or a self-cleaning (continuous cleaning oven.) Remember to always follow your manufacturer’s instructions for care and maintenance. Let’s look at the way to clean traditional ovens first:

  • Many oven cleaning products are harsh and toxic if inhaled directly. Make sure to work in a properly ventilated area. Open the windows and doors. Use gloves to avoid habdling the chemicals directly. There are a great number of green cleaning products for this purpose these days, you might consider a gentler alternative.
  • You should use aluminum foil to protect heating elements, knobs, thermostat and painted surfaces from the oven cleaning chemicals.
  • Follow the instructions on the oven cleaning product, don’t deviate for your own safety.

Now, what about that so-called self cleaning oven? Funny but you still have to clean it, here’s how:

  • You must not expect the self-cleaning cycle to burn off big spills; that can result in permanent discoloration of the surface. You should clean these up yourself soon after they happen.
  • After running the cleaning cycle on your oven, allow the oven to cool completely then use the hose attachment on your vacuum cleaner to vacuum up the resulting dust from the bottom of your oven.
  • To clean oven racks you can pre-soak them in the bathtub with a cup of and warm water. This works great for really baked on food.

How to Clean the Refrigerator

Most new fridges are of the frost-free variety but if you have an older fridge you will want to defrost it at east once every 3 or 4 months. The process for cleaning is the same for both once the older fridge has been defrosted. To defrost a refrigerator simply remove the contents (you can transfer them to a cooler,) unplug the fridge and let all the frost melt out of the freezer compartment. You are ready to clean!

  • Remove all shelves, bins and other removable components from the interior of the fridge for easier cleaning. This includes the drip pan. Allow all the components to come to room temperature before washing them with warm water and a mild dish detergent. Wipe them dry and set them aside.
  • Use that same solution of warm soapy water to wipe down the interior and exterior surfaces of the fridge. If your fridge has a stainless steel exterior skip the dish soap and use a cleaner made for stainless steel on the fridge’s exterior.
  • Vacuum the bottom grill and underneath your refrigerator on a regular basis, every two weeks is ideal.
  • For tough odors you can use cookie sheets with baking soda, kitty litter or coffee grounds to absorb the smell. The wider surface area of a cookie sheet will bring faster results than putting the odor absorbing material in a bowl or a cup.

We hope you have enjoyed our guide to cleaning major appliances in your kitchen. Stay tuned for more squeaky clean tips from Emily’s Maids!


Best “How to” Cleaning Videos – My New Favorite YouTube Channel

February 15, 2013 by admin

While doing some research on a few upcoming posts I was fortunate enough to stumble upon a neat little Youtube channel by Dallas Maids. You can tell it’s only been up for a few months but they have some really thorough “how to” type cleaning videos that won’t put you to sleep. They are taking on some really good cleaning questions.

I especially liked the one about how to find a good maid service. It covers all the bases, a through and thoughtful guide to choosing a maid service (and not getting burned.) All good consumer protection tips to finding a reputable cleaning service, great effects and entertaining too! I give it two thumbs up!



Queen for a Day- Best Valentine’s Day Gift Ever!

February 13, 2013 by admin

I love truffles. I love flowers. But if you wash the dishes… I’m yours! Make this Valentine’s Day one to remember with my “Queen for a Day Itinerary”, this post is especially dedicated to my husband. Take notes baby!!  😉

1) Breakfast in bed. This is almost fool proof, almost. Can’t cook? This isn’t the time to try. Think fresh fruit, a bagel with cream cheese or toast with jam; a champagne flute of orange juice… It’s all about the presentation. Extra points for a pretty tray, a single flower next to her plate, knowing about her food allergies, etc. Once she’s dined it’s time for a:

2) Luxurious bath. Draw her a warm bath. You know the drill: bubbles, fancy soap, candles, that book she’s been reading. Flower petals might be overkill but they do look pretty. Don’t stay to chit chat, you have other things to do…

3) Clean the house. Better yet, hire a maid for your queen. It’s not that expensive and you won’t have to do the dirty work. While the maid cleans you can…

4) Get dressed up. Ask her to do the same, but be mysterious.

5) Take her out but have a plan. Have a picnic in the park if weather permits, visit local tourist attractions that you know she would enjoy, take her to do that thing she’s always wanted to do or to that place she’s always mentioned. Make it her day. Open doors, pull out chairs and generally treat her like royalty. I think most little girls still harbor a princess fantasy growing up, be her prince.

To really make her feel like a queen for a day might take some planning but that is what makes it a sure hit. Your effort spells L-O-V-E in a way that a bouquet just can’t (though you can do that too!)

Spring Cleaning Featured Blog Fiesta!

February 6, 2013 by admin

Calling all my favorite cleaning blog authors! It’s almost spring cleaning season and I’d love to show some love and make a list of my 5 favorite spring cleaning posts from your blogs!

Here’s the challenge: write a post about spring cleaning; the more creative the better, blow my mind! Then send me an email to give me the heads up: dolly@emilysmaids.com

I pick the winners on March 15th and spotlight their fabulous posts with a link and maybe something special… So, who’s up to the challenge? 😀


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